Overhead door repair in Grand Rapids

Overhead door repair that gets your door up and down again.

An overhead door is a garage door. We fix springs, cables, openers and off-track doors, and you get the price in your garage before any work starts.

4.9 from 111 Google reviews
  • Free estimate
  • No call-out fee
  • No after-hours fee
  • Insured
Trey in work gloves inside a customer's garage
“Really great work.” Aaron H.
  • Hörmann
  • LiftMaster
  • Amarr
  • Genie
  • Linear
  • Hörmann
  • LiftMaster
  • Amarr
  • Genie
  • Linear

Same day service

Call or book and we'll give you the next opening. Emergencies go to the front.

Free estimates

We come out, look at the door and tell you the price for free. Nothing starts until you say yes.

No after-hours fee

Nights, weekends and holidays cost the same as a Tuesday morning.

Insured and Google Verified

We passed Google's background and insurance checks.

  • 4.9111 Google reviews
  • VerifiedBackground and insurance checked
  • Elevation Garage Door BBB Business ReviewAccredited, A+ rating
  • Yelp5.05-star rating on Yelp
  • WisetackPay over time on a new door

What goes wrong

  • A loud bang, then the door won't lift
  • The door hangs crooked or one side drops
  • It grinds, shakes or came off the track
  • The opener hums, reverses or ignores the remote
  • A panel got backed into

What we do

  • We show up with springs, cables, rollers and common opener parts on the truck.
  • We read the opener's fault history and check the whole door.
  • You get the price before a tool comes out.
  • We fix it, test the door and reset the force, travel and safety reverse.
Book a time onlineCall (616) 259-6233
Reviews

What Grand Rapids homeowners say after we leave.

Copied from our Google reviews. A … marks where someone named our old company name and we cut it.

4.9
111 reviews on Google
“Woke up to a broken garage door spring early Monday morning trapping both cars; had it fixed before 11am the same day with competitive pricing and professional skill. … Trey certainly earned a spot in my contacts as a local go to!”
MCMichael C.
Google review
“Called on Monday morning, here by 1pm and garage fixed in less than 20 minutes. Will be returning to this company for all of my garage door needs.”
TBTJ B.
Google review
“We had a broken spring and he came and fixed it two hours after I called.”
GBGary B.
Google review
“Really great work. Trey was able to diagnose the issue and fix it the same day. Very professional and gave me a clear explanation to everything he worked on and why. I definitely recommend Elevation.”
AHAaron H.
Google review
“Trey was so kind, so helpful, so thorough and so trustworthy. He is the best in the business in my opinion. I am so grateful for his honesty and work ethic!!!”
KFKelly F.
Google review
“Great service! Called them in the evening for a broken spring on my garage door and they were there the next morning to fix it.”
JYJoe Y.
Google review
“I want to say thank you to Trey for the diagnosis of our garage door opener issue. He was able to install a new garage door opener on the same day.”
LBLisa B.
Google review
“Used them for the first time last week. Solved my issue at a great price. They are now my go to for garage door repairs!”
SHSM H.
Google review
“Elevation Homes did a great job of advising me of options to fix my garage door. They did a great job of installing the new hardware in a timely and professional manner. The doors are really quiet and operate very smoothly. I would highly recommend them.”
RRich
Google review
“My garage door spring broke and I needed it fixed quickly. I called one place that said it would be a week… Trey came out within a half an hour, assessed the situation, ran to get parts and fixed it in a couple hours. Excellent service, couldn’t have been better.”
RKRick K.
Google review
“Called at 1 pm fixed by 530 same day, great service and very friendly would recommend to a friend”
MLMichael L.
Google review
“Very responsive and professional. Sent a text on Sunday evening. He responded right away. My door was fixed first thing Monday morning.”
TSTimothy S.
Google review
“They were amazing. Came out the same day and fixed my garage door right. Didn’t over price I am very happy their their service”
DMDiane M.
Google review
“Trey was professional and motivated! He does excellent work and goes the extra mile to make sure the installation is secure and successful! Highly recommend!”
RKRhoda K.
Google review
“Trey came and installed our new garage door opener within an hour. Fair pricing great work.”
DMDavid M.
Google review
“Trey did a really good job replacing the torsion spring on my garage door. He was respectful and professional.”
PLPeter L.
Google review
“Trey & Caden did amazing work for our garage door. They had extremely reasonable pricing, much better than the big companies that quoted us double what they charged. They came out next day and worked with my schedule, they had great communication the entire time and were honest and very friendly. Highly reccomend.”
JJoseph
Google review

Pay over time on a new door.

We offer financing through Wisetack. Ask for it when we give you your price.

How it works

Three steps to a door that works again.

Trey getting to a job

Book a time or call

Pick a day and a time online, or give us a call. We're open 24 hours.

Trey in a customer's garage

A free estimate at your door

We look at the door and tell you the exact price, free. Nothing starts until you say yes.

Working on a garage door from a ladder

We fix it and test it

Most repairs get done in one visit, and we test the door before we leave.

Trey Johnson, owner of Elevation Garage Door
Trey Johnson, owner
Who comes out

Meet the owner.

Trey Johnson owns Elevation and works the jobs with our small crew, out of our shop in Wyoming. That's why his name is in so many of our reviews.

Around Grand Rapids, plenty of people still call it an overhead door. It's the same door, with the same springs and the same tracks. We fix the ones that won't open, won't close, hang crooked, bang or grind, and we hang new ones when the old one is past saving.

What goes wrong on an overhead door

  • The spring. You hear a loud bang from the garage, then the door won't lift or comes up a few inches and stops. The spring carries the weight. When it breaks, the opener can't.
  • The cables. The door hangs crooked or one side drops because a cable frayed or jumped the drum. If it jumped the drum, we put it back on. If it's frayed, we replace both and re-tension them.
  • The rollers and track. It grinds, shakes, or came off the track. We take the tension off, re-seat it and put new rollers in.
  • The opener. It hums and nothing moves, it reverses on its own, or the remote's dead. We read the unit's own fault codes and fix the eyes and settings on the spot. A dead opener gets a new one off the truck.
  • A panel. Someone backed into it. One section can usually be swapped and the rest of the door stays.

Overhead door installation

We put in steel, insulated steel, carriage house and glass doors. We measure in person, because the opening, the headroom and the framing are inside the garage and that's what sets the price. We take the old door off, put the new one on, and tune it before we leave. Our garage door installation page shows the styles. Shops and warehouses with bay doors go through commercial garage doors.

What it costs

We don't post prices and we don't guess over the phone. The number is said in your garage, free, before any work, and it doesn't change once we start. There's no after-hours fee on nights or weekends.

Across the Grand Rapids metro

We run out of a shop in Wyoming and cover the whole metro. Whatever the door is doing, a quick call gets you the next honest opening. Call 616-259-6233.

No after-hours fee.

After 8pm we still come out for a broken spring, a door stuck open or a car stuck inside, and it costs the same as the daytime. Anything that can wait gets booked for the next day.

Call (616) 259-6233
Questions

What homeowners ask before they call.

Is an overhead door the same as a garage door?

Yes. Overhead door is the older name for the same thing: a sectional door that rolls up on tracks over your head. Some people say it because that's what their parents called it, and some say it because Overhead Door is also a brand. If yours rolls up over your head, we work on it.

Do you work on Overhead Door brand doors?

Yes. We fix doors from the Overhead Door brand and every other maker we see around Grand Rapids. Springs, cables, rollers, openers and panels. The parts are standard sizes. The one thing we don't repair is TorqueMaster spring systems. We can swap those for standard torsion springs.

How much does overhead door repair cost?

It depends on what broke. We don't post prices and we don't guess on the phone. The tech says the number in your garage, free, before any work, and it doesn't change once we start. There's no after-hours fee on nights or weekends.

Can you replace the spring on an overhead door?

That's the most common call we get. We keep full-size torsion springs on the truck, so most spring jobs are one visit. If the door has two springs, both get replaced, because the second one is right behind the first.

Do you install new overhead doors?

Yes. We put in insulated steel, carriage house, flush and full glass doors. We measure the opening in person, haul the old door off and tune the new one before we leave. Our garage door installation page shows the styles.

How fast can you get here?

We offer same day service. Call or book and we'll give you the next opening. Broken springs, doors stuck open and cars stuck inside go to the front.

Is there a fee to come out?

No. The estimate's free, and you only pay once you say yes to the work.

Services

We also fix

Free estimates. No after-hours fee.

4.9 from 111 Google reviews

Same day service. You hear the price before any work begins.